Effective Date: November 18, 2025
Thank you for choosing Siteculture. We’re honored to be part of your brand-building journey, and our goal is to make every step—from purchase to download—feel effortless.
Delivery of Digital Products
All of our offerings are digital, which means you get instant access as soon as your purchase is complete.
How delivery works:
- Immediately after checkout, your download link or membership access will appear on the confirmation page.
- A copy of that link will also land in your inbox.
- If you don’t see the email, check your spam or junk folder just in case.
Still can’t find it? Reach out to us at support@siteculture.co and we’ll take care of you quickly.
Three-Day Money-Back Guarantee
We want you to feel confident and supported in your purchase. If a digital product isn’t the right fit, simply email support@siteculture.co within three (3) business days of your purchase, and we’ll process a full refund—no hoops, no guilt.
Refunds are issued to your original payment method within 10 business days of approval.
After the 3-day window, all sales are final.
After the Refund Window
Because our products are digital and accessible immediately, we’re unable to issue refunds outside the three-day guarantee period. We encourage you to explore the product details, previews, and descriptions on our site to ensure it supports your goals before purchasing.
Technical Issues
If you experience a problem with your file—such as a corrupted download or receiving the wrong product—please contact us within 7 days of purchase. We’ll make it right by:
- Sending a corrected file,
- Or providing a new download link.
These situations are fully supported, even outside the refund period.
Need Help?
If you have questions, run into a technical snag, or simply need guidance, we’re here for you.
Email: support@siteculture.co
We’re committed to making your experience with Siteculture smooth, supportive, and inspiring—every time.
